At Amazing Souls Home Care, we understand the importance of clear and thorough information for our clients and their families. Our FAQs section aims to provide answers to common questions about our services, processes, and policies.
From questions about the qualifications of our care providers to details about the cost of services and the payment process, our FAQs are designed to provide a comprehensive overview of what you can expect when you choose Amazing Souls Home Care.
If you have any questions that are not answered in our FAQs section, please feel free to contact us. Our dedicated team is always available to provide additional information and support.
Our services are available 24/7, and there will always be someone available to assist you, whether you need help or need to change your schedule.
We offer non-medical, in-home care services to our clients.
For more specific information about the services we offer, please visit our website.
Yes, we do!
We understand that each person’s needs are unique, so we offer flexible plans that can be tailored to fit the specific requirements of each individual.
Yes, we do!
Our services are provided wherever you are located, so if you are in a hospital or other healthcare facility, we will be there to attend to your needs.
No, you are not required to sign a contract with us.
Our services are provided on a flexible basis, and you are free to opt-out at any time that you feel is appropriate for you.
Our billing cycle is on a weekly basis.
We do not have any additional costs or fees apart from the costs incurred if a caregiver uses their personal vehicle to run errands for the client.
We accept major credit cards, money orders, and bank checks as payment for our services.
Yes, we do.
All of our caregivers go through a thorough screening and background check process before they are hired, and they are also insured and bonded.
We have a nurse on our team who regularly visits our clients to obtain feedback and check on their well-being. This allows us to identify any issues or concerns and take the necessary steps to address them.
It depends on the individual needs of the client, but we make every effort to provide services as soon as possible and at a time that is convenient for the client.
We will arrange for a meeting to take place and make sure you are satisfied with the caregiver we have assigned to you.
You can request a new caregiver at any time without incurring any additional charges.
We typically source caregivers from nursing schools in the local area.
Additionally, we also receive referrals from current and former employees, caregivers, and clients. All candidates undergo a thorough background check and if they will be driving clients, we verify that they have a clean driving record.